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Businiess name:
Headquarter Honda
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Review by:
citysearch c.
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Review content:
We went to Headquarter Honda hoping to trade in my 2000 Saturn for a new Honda Civic Hybrid or Honda Civic. I was a little disappointed at how limited the selection for a Hybrid was. I think they only had one or two on the lot and neither had the options i wanted. They said they checked all Florida Honda dealerships to see if there was a Hybrid with my options, but they came back and said no. I honestly don't know if they really looked because I felt they wanted to make a sale that day for a car they did have in stock. However, after saying all that, they had a great selection of 2012 Civics (non-Hybrid) with every option possible. I found a car I loved with all the bells and whistles, and it was on sale! Their financing options weren't spectacular, but Andrew was looked at all sorts of number combinations and was willing to negotiate and wiggle the numbers around. Andrew was very friendly and very patient. He wasn't incredibly knowledgable about the GPS and XM radio, but I was able to answer all of my questions by playing around with the system It is super user friendly.
The purchasing process took absolutely forever. I think we were there for 5 hours. However, the staff there was really nice and wanted to make sure everything was perfect. Andrew called me the next day to check in and make sure everything was running smoothly and to see if I had any questions. My tire pressure light came on after I got the car home, so I brought it back to their service department and they fixed it right away, making sure it was just low air and not any real problem with the tires such as a nail.
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