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Businiess name:
Suzanne Bruce, MD
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Review by:
citysearch c.
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Review content:
I just came from my first--and what will be my last-- visit to this office. In the 40 minutes that I was there, the doctor only spoke with me for no more than 4 minutes. About two of those minutes she spent talking about the strange plumbing they have in their building. I kid you not. I was hoping to address a couple of embarrassing issues I am experiencing, but was uncomfortable with the assistant that was also in the room (who was never introduced to me). I did not bring up these issues. The doctor talked quickly and I felt rushed. She said someone else would be coming in the room to consult with me over the procedure I am interested in (the doctor did not). After waiting for several minutes, a different unidentified woman came into the room and stated that the person who was supposed to provide the consultation was unavailable, they would call me, and took me back to the front for payment. After I paid, the woman said she would give me the business card of the person to call for the phone consultation (less than a minute ago this person was going to call me,, now I would need to call them for more information) and asked me to follow her into the office across the hall. I was escorted to the waiting room of that office where a lady at the front desk began talking to me about the procedure I was interested in and asking me questions right there in front of the other people in the waiting room! I could not believe it! I told her I was no longer interested and immediately left. Very unorganized. Very unprofessional. No patient care. I would agree with the google review that the staff was friendly and helpful, but my overall experience was unacceptable and truly a waste of my time.
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