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Businiess name:
Sure Cuts N More
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Review by:
citysearch c.
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Review content:
Do yourself a favor and go elsewhere.
My sister and I took our Mom (who is legally blind) here for a trim, color & perm with Donna. It was a special treat for my Mom because she hardly goes out of the house because she is legally blind.
When we came back to pick her up, we were horrified to see what was done to my Mom for $130.00.
She ended up with two-tone hair, and to add insult to injury, it was evident that no one even attempted to wipe off the dye on her skin, or brush off the little strands of hair from her face, neck and shoulders. I had to ask Donna once to brush the hair off, and had to ask her TWICE to clean off the dye from my Mom's forehead, cheeks (yes, cheeks), and earlobes.
After we walked my Mom to my car, I noticed a ton of red dye behind her left ear. It was obvious that Donna did not even check or wipe once behind my Mom's ears.
Not only did Donna NOT apologize for not cleaning up, she was snippy with me when I talked to her.
With the horrible economy and countless businesses failing, I can't fathom why service-oriented businesspeople would not strive to provide good service or take responsibility when they make a mistake (or three).
There are other salons in the area and next time I will take our business elsewhere.
PS: I am sitting next to my Mom on our couch while writing this review and just noticed how bad the haircut is. She has parts of her hair that are uneven, and areas that were supposed to have been shaved (behind the neck and behind the ears) but were not. I guess I'll have to correct this myself.
Cons: Dirty, unprofessional, expensive
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