Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Bay Ridge Toyota Parts Dept
|
|
Review by:
citysearch c.
|
|
Review content:
I called this dealership 3/1/2012 about a Certified 2008 Sienna Limited with 19k miles. I spoke with a few people before finally talking with the actual salesman, Ray Simeone. Ray was very nice and very helpful. Molly seemed to be the 1st person you talk with about pre-owned before starting the process with a salesman. Ray and I had numerous phone conversations, text messages and emails about the condition of the van and the sales terms as I live 500 miles away from the dealership. I also had a conversation and email with Carl Feoli (Pre-owned Sales Manager) about the car requesting something in writing regarding our negotiated terms. I ended up agreeing to paying full price plus half the cost to repaint some serious gouges in the paint on the front bumper. The car was supposed to go to the paint shop the weekend of 3/10 but was delayed due to a damaged parking sensor and non-working 3 row power seat. Then the van was to go to the paint shop the weekend of 3/17 but there was supposedly a sudden death in Carl's family and he was out till 3/19 or 3/20.
The process seemed to be going slower than I though was natural so on Monday 3/12 I asked Ray if Carl was having 2nd thoughts about selling the Van. Ray said ""no, but I'll ask him"". I let it rest Monday 3/19 and then texted Ray this morning, 3/20, only to be told that the van had been sold and was delivered yesterday.
Ya know, the reviews for this dealership were quite mixed but I thought I'd take a chance. Some were good and I'd hoped that I'd be one of them. I have the very distinct feeling that the majority of the good reviews were written by people from the dealership.
If I were not a fairly loyal Toyota customer with prior Toyota ownership and dealership experience, this would keep me from EVER buying a Toyota product EVER. Bay Ridge Toyota is a blemish of the Toyota name and should have their dealership revoked.
I expected more from a franchised Toyota Dealership.
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|