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Businiess name:
Courtesy Ford
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Review by:
citysearch c.
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Review content:
All set to drive off the lot with our new Edge, having the old Edge insurance switched, garage door opener deactivated, cell phone synch turned off, key fob turned over and they all of a sudden realized they had ""forgotten"" to add in Tax, Title and License fees?? To the tune of an additional $2000.00??? But, it gets worse. This was after my husband shared a similar experience with a Lincoln dealer 3 years ago? AND it turns out the General Manager who after a very winded and unnecessary explanation of how they attract customers (?) was working at the Lincoln dealership when we had our last bad experience which was too familiar to be coincidental. We walked away with our old Edge after he apologized, which it turns out was not nearly enough to take the bad taste away. NO thanks Courtesy. Pitiful....
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