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Businiess name:
Coal Hill Steakhouse
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Review by:
citysearch c.
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Review content:
So my girlfriend and I are in from out of town and have an extra night to have a romantic dinner. We asked around about where would be a good place near the mountain, we decided on the Grandview. We walked in, and had to just sit down since we could not find anyone to seat us. After about 5-10 Minutes a waiter came up and gave us menus and then left. Another guy came up and asked if we wanted a few drinks, that took about 20 minutes to get. We then had to request some water as well, 10 minutes after that (total of about 40 minutes so far) he dropped off the water and bread. The bread was good. I then got a second glass of wine, he brought the wrong kind of wine, I order Riesling and he brought Chardonnay. The waiter also brought out our calamari- cold and nasty - we did not eat any of it. I ordered the Soft Shell Crab sandwich, which he replied we are out of the soft-shell crab- but wait it is on the menu as the chef special..... so he asks the kitchen. He comes back to tell me that they have the special- and if I wanted to order that I could and they could make my sandwich, for $33 since that was the price of the special. REALLY?? a $33 dollar sandwich? get real. \r
Then he pours more water into my glass, which had a large insect in it. So I approached the manager who did nothing but take the wrong wine off the menu and the calamari. If I was the manager I would have been livid that they told a customer they could order the $33 special and have it made into a sandwich. This place is a joke- do not waste your time or money here. Now after this, from what I understand is the owner tells people that only out of towners eat here, so service and quality does not matter. If service and quality don't matter I wonder how clean the place is??? I would not recommend this place to anyone....and if you think you will have a better experience I dare you to waste 2 hours and a fair amount of money. I bet we would have had better service and food at Red Lobster or the Sizzler.
Cons: everything
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