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Businiess name:
Dutton Plumbing
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Review by:
citysearch c.
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Review content:
I am not too bright when it comes to simple plumbing problems. I had water slow dripping out of my Price-Pfister faucets in both bathrooms. I called Dutton Plumbing. Told the operator that I do know that it is a very simple job but I just don't know where the washer goes to stop the drips. And, don't think of trying to charge me over $100 (I ain't that naive). 2 young plumbers show up, tell me to fix it, they could do it 2 different ways. The band-aid approach (their words) would be to change the stems - $180. The right way - around $300. I told them ""No way"". I did, for some foolish reason pay their service call fee of $39, plus $20 extra for their 1 year service plan which would include inspecting the water heater and sewer line. (but no work done)
The next day, I turned off the water, opened up the faucet (24 seconds) and pulled out the stem and brought it to the plumbing store. They pulled out the old washers sold me 2 rubber washers ($1.62 with tax). Had me go home to see if that would work. If not, they told me to come back and buy new stems @ $10. Well, the washers worked perfectly. Total time it took me, 7 minutes, $1.62 !!! Dutton, could have done it, but they got greedy. Shame on them. No integrity. Certainly no repeat phone calls from me, I wrote them, no reply. And, I don't want them inspecting my Water Heater or Sewer line, that I paid for. I DO NOT TRUST THEM, they can keep the extra $20.
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