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Businiess name:
Ford Rental Car Service
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Review by:
citysearch c.
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Review content:
WORST experience I have ever had. I brought in my car for repair and they told me there was nothing wrong with it. I told them to check again and they said they would look at it but it would take a week so they gave me a rental...the rental broke down on me later and belonged in a junk yard. They never called me with an update on my car so I had to call 5 days later and kept getting answering machines. I left messages and no one returned my calls. Finally I got a hold of someone and they said they fixed my car and it had been done for 2 DAYS!!!!!! and no one bothered to call me to tell me it was done. I went to pick up my car and they could not find my keys! They apologized but did not offer me a discount or anything for all my trouble, ridiculous! I later found out from three people that they all had similar bad experiences and they all had problems with the rentals.
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