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Businiess name:
Hillsborough Floor Coverings International
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Review by:
citysearch c.
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Review content:
Floor Coverings International left some fraying around the seams on my carpet. It shouldn't even be visible. I just recently noticed the fringes, but I haven't cut them yet. It's a big deal that when you put carpet down, you shouldn't see lines or fringes. As far as perfection, their work didn't cut it.
RESPONSE FROM Floor Coverings International of Hillsborough, NJ:
Thank you for your feedback. We sincerely apologize that the carpet was not properly installed. We stand behind our workmanship, so upon hearing your feedback, I immediately scheduled an appointment with you to have this resolved. We appreciate the time you took to provide feedback on your experience, and for choosing us to install your new flooring. If you have any questions at all in the future or are not 100 satisfied, please do not hesitate to let us know. We look forward to working with you again soon! - Nancy Shipley
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