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Businiess name:
Actionlink Wireless
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Review by:
citysearch c.
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Review content:
We purchased an iphone (3g) and we have tmobile. We found out about Action wireless on the web and thought since it was an established business it would be better to go there instead of to a kid in their basement. The phone was unlocked, but they updated the phone from the 3.1.3 to the new 4.0 and said we could have all the perks and still have the phone unlocked. The phone works but we cannot do anything else with the phone but call and text!! The data will not work, I cannot get on the web or get my emails etc.. I called them and when I told them the problems the only thing they could say is ""ya?"" Nothing else, no solution, no explanation no ""lets bring it in a take a look."" I asked why he had nothing to say.. He responded with "" you called earlier"" HUH!?! No, I did not. I guess I am not the only one having issues. All they could say was there is no guarantee and it's a new program there are going to be issues. If we wanted to go back to the 3.1.3 it would be MORE money..""it's our time"" he states. I put my TRUST in them to guide me but I have no choice but to pay to get the phone put back. If that was my business I would have worked something out. He acted as if I was putting him out. I will get it fixed, but I will NOT be giving my money to them and I suggest if your thinking about going there... YOU WERE WARNED by many. I wish I would have read the reviews..
Pros: they unlocked the phone
Cons: RUDE and Dont CARE once they get your money
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