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Businiess name:
Rockwall Cycling
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Review by:
citysearch c.
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Review content:
I had disagreement at RC with one of the techs. I was leaving and taking my business elsewhere. Another tech stepped in and took care of the issue. I sent an email to the info@ address thanked the tech who helped me and reported the tech who did not. I concluded by saying when the time comes for a nicer bike I will shop elsewhere. I received a vile, insulting and degrading email from someone who Identified himself as the owner. He told me things such as I should bow to my knees and give praise to God for such a blessed life and move on down the road that your biggest instance of being""crapped on"" is that the staff of our local bike shop. Good gravy...get a grip dude! is another line. In response to me shopping elsewhere he said. the threat of purchasing your mythical new bike elsewhere is, quite frankly, a blessing to me. Actually, we thank you for your threat of purchasing your putative future new bike elsewhere... He added ""I have absolutely no desire to ride a bike with you."" which is probably a good thing for me. He then went on to basically say that his mission is to promote health and fitness and that I detracted from his mission with my irrational dilussions. All I did was complain about an employee. I posted this on a social media form for mountain bikers. Based on the number of people who have contacted me publicly and privately thanking me for posting it because they too where treated poorly, I'm surprised this review source isnt overrun with complaints. I removed the post on the forum because it turned in to fast moving storm of negativity towards this shop. Also the organization asked me to remove it because of a few complaints. I think one of their Local Bike Shop sponsors was very unhappy but thats just a guess.
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