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Businiess name:
Carpet Land Mills
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Review by:
citysearch c.
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Review content:
We hired Carpet Land to lay laminate flooring in our kitchen and eating room and when they left everything looked fine. However, we have since been advised that whomever they had lay the floor was NOT professional. The flooring is sliding all over the place leaving 1-2 inch gaps in my eating room, and 3-4 inch gaps under my over. These gaps appear MANY times throughout the day, and we have to kick them to line up. Not only is this troublesome and a huge eye sore, but we should not have to do it period. Then the ""manager"" had some one come out last week to look at it and they left shaking their head and embarrassed. They advised someone would be out in 1-2 hours to view. After NO ONE showed we called. The ""manager"" himself was supposed to come look the very next day between 2-2:30 but NEVER called, or showed up. He never even called to apologize or returned our calls. Now we are left with a flooring that we paid for that is sliding all over the place. This IS NOT a business anyone should have to deal with!!!
Pros: inexpensive
Cons: Bad workmanship, NO customer service, don't follow their guarantee
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