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Businiess name:
Rusty Pelican - Miami
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Review by:
citysearch c.
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Review content:
The horrible online reviews are true ? STAY AWAY. I arrived at Rusty Pelican, Key Biscayne, for Mother?s Day to discover they were doing offsite parking and shutting everyone over like herds of cattle in the 91 degree heat. The tables were all numbered and extremely difficult to get in and out of. The lines for the food were ridiculously long and old women were grabbing shrimp out of the buffet bowl with their bare hands. The waiters were serving everyone mimosas without checking ID. They filled up my 16 year old nephew?s glass with champagne. Last time I checked champagne was still considered alcohol. When the bill arrived I realized why they were serving so many Mimosa?s and getting everyone drunk. The advertised price of $32.95 had been increased to $45.00 and the manager, Chris Marmanillo, refused to offer the online price. He had nothing to say when I asked why the mother?s day brunch was posted on the website but the price had not been updated as well. He said he had nothing to do with the website. Conveniently the website is not mobile designed so I could not pull it up on my phone to show him and he refused to let me use the internet to show him. When I got home to view the website, the Mother?s Day event had been removed completely from the site. Why is the price increased for the same food, worse service and a horrible atmosphere? He did remove one person from the total price of the bill, but that was after arguing for 15 minutes and didn?t compensate for the increased cost. TERRIBLE FOOD AND HORRIBLE MANAGEMENT. FIND SOMEWHERE ELSE TO ENJOY THE VIEW.
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