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Businiess name:
Ruth's Chris Steak House
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Review by:
citysearch c.
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Review content:
With a group of my 9 Asian girlfriends, we decided to do a dessert night out. We were seated promptly as they were busy, but after receiving our menu, our waiter passed our table in the middle of the room countless times, obviously ignoring us, serving other tables who arrived after us before even giving us a glance. After successfully hailing him down, he took our order without a smile, without courtesy, without apology. After complaining to the manager, the manager said this waiter would be fired immediately for his inept behavior and attitude, as we thought it was a racial matter as well. Another waiter filled his place for the rest of our night and was way beyond superior. But upon returning with another friend a month later, the horrbile waiter that was promised to be immediately fired was walking around, waiting tables! How and why? I'd like to know. Ruth's Chris does not cater to their patrons as promised. I'm very disappointed and offended.
Pros: location
Cons: worst service
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