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Businiess name:
Pit Stop Automotive Repair & Auto Body
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Review by:
citysearch c.
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Review content:
Ok...I just left Pit Stop and am quite agitated, so I will do my very best to write an unbiased review (despite how I feel right now). As far as the repairs on my car...I own an Audi TT and have had to have work done on it twice. Both times, I sent it to Pit Stop. This last time, my alternator went out, so I had to have it towed to the shop which was about 6 blocks away from where it stopped. I believe that the mechanic is competent and did the repairs pretty quickly at a price that I believe was probably not over inflated (although not cheap). The problem that I have is that a piece was missing off of my radio that I know for a fact was there when my car was dropped off at the Pit Stop, and the owner refused to take responsibility for it. I have an aftermarket flip out radio with navigation and video that is not easy to operate if you are unfamiliar with it. There is a loose wire in one of the speakers that needs to be repaired which causes the radio speaker to occasionally make a very irritating static-like sound. What I am SURE happened is that at some point (maybe when the car was being test driven by the owner after repair), the radio was making that very irritating sound and the owner tried to turn it off someway, which resulted in a piece being broken off of the radio. BUT that is not my major problem. The biggest problem that I have is the owner's failure to take responsibility for it and trying to give me some LAME excuse that when my car lost power, the flip out face (which is set to only go in after pressing a certain button), miraculously went in on its own and was never touched by him or any of his employees. When I pointed out that it was not possible for the radio to have been reset on its own and then returned back to the setting that keeps it from automatically closing without anyone changing the settings again (which had not been done), he simply insisted that he did not do it. Take pictures of your car before leaving it!
Pros: Fast turnaround
Cons: Failed to take responsibility for damage done to car radio!
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