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Businiess name:
Pit Stop Automotive Repair & Auto Body
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Review by:
citysearch c.
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Review content:
I spent about one half of an hour trying to make a decision on where to have my car fixed. I came across Pit Stop Auto Repair shop in New Orleans. Their website was very professional and I liked how the owner makes himself available and is actually there to speak with you. I saw some great reviews and some that were not so great. I went with my instinct because being in business for myself has proved you can't please every single customer, so I went to Pit Stop with my car. I was greated by Fallon and Shawn politely, although Shawn seemed to be running around very busy. I had to wait because my home is not near this location, but they did get my car in the shop quickly. Within an hour shawn was explaining the cause of my problem and giving me a detailed estimate, I actually learned a little something about my car by the time he was done explaining. I did spend the better part of the day in his office and have to say that I now understand how some may take Shawn for being blunt or rude, but that is NOT the case. He is truly a nice person and definitely cares about our cars and the work that is done. I sat in that office and was amazed at the amount of multi-tasking it takes to do what he does and do it so well. So, in defense of Shawn toward some of the reviews that say he is blunt or does not have time for you, I really know that is not the case, he is working hard to promise you ""Same Day Service and Most Jobs Done in a day"" just as he advertises. Great job Shawn Berger I give Pit Stop Auto Repair five stars...
Pros: clean shop, great repair, polite and concerned staff.
Cons: really can't think of any
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