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Businiess name:
H T Electronics Inc
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Review by:
citysearch c.
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Review content:
We bought a stereo/TV system from them, roughly $5000, the guys had to come back several times for various issues, I don't even remember what they all were. Finally, after about 8 months the receiver started making staticky noises, like a radio with bad reception, loud and very annoying. This kept getting worse, of course, so we called; it took HT weeks to finally come by and pick it up. They said we should be eternally grateful to them for giving us a loaner receiver. After 4 months they brought the original receiver back, said nothing was wrong with it, the installers left without showing us whether or not it was working; sure enough, the first time we turned it on it did it again (the loaner receiver never did). They claim we're doing something wrong (like, what, push the on/off button?), we have requested that someone come back for 2 weeks, today when we called with the same request they got upset that next week we won't be here, and the owner hung up on us. Twice. Said he will not take phone calls from us any more.
Cons: customer service, phone manners, way they treat customer
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