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Businiess name:
Princess Bride Alterations
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Review by:
citysearch c.
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Review content:
I bought a dress from Princess Bridal at the Seattle Wedding Show. The gown was much too big for me, and I wanted the train removed, but they told me it would not be a problem and quoted $200 in alterations costs. I was told later that it would be $500 just to remove the train, and that the other alterations would be $300. They asked for the price in full, but we gave them $150-- hoping to pay once we saw the alterations (like with most tailoring.) I needed a lighter dress-- without the train--and decided to part with my (huge) dress. They refused to refund the $150 in alterations even though nothing had been done to the dress-- absolutely nothing. I never asked to return the dress-- obviously a sale dress cannot be returned-- yet they didn't even offer to show me a new dress. They were smug and made remarks about my chances of selling the dress online-- another great sales pitch: ""if you can sell your dress online, then you're a better salesperson than we are."" This after I bought a dress from them. Please do not give Princess Bridal your business. It's a strange and depressing store, and they only care about making a sale. Instead, go to the Bridal Garden in Kirkland where the owner truly cares about you and the way you will look at your wedding. I wish I'd gone there first.
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