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Businiess name:
Gold's Gym
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Review by:
citysearch c.
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Review content:
The gym is fine, but the customer service/billing company is a complete nightmare. Even AFTER your membership is up, they pretty much make you drive to the billing company (ABC Financial Services) in Arkansas and write in permanent marker that you want your membership to end. Emails and phone calls are not sufficient. In the meantime, they'll keep deducting membership fees from your account despite the fact that your membership is over and you've requested several times to cancel it. Oh, and they'll secretly increase your monthly fee when your membership is up and start deducting a higher monthly payment. And don't expect Gold's to help you, they'll just refer you to ABC and act helpless. And ABC will completely ignore you know matter how many times you call or email. It's not worth joining. Run outside for find another gym so you don't have to deal with trying to cancel your membership even after your year committment has expired. NIGHTMARE!
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