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Businiess name:
Checker Lube Car Care
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Review by:
citysearch c.
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Review content:
Upon taking my car to this Checker Lube for a tune up, I was treated rudely when dropping my car off. Only 5 minutes after leaving, I received a phone call from one of the technicians there telling me that he had locked my keys in my car. He acted as if it was my fault he had locked my keys in the car....ok....so now he's going to call me when they are finished with my car. Three and a half hours pass, no phone call. So, I decide to call and make sure that they have in fact been able to retrieve my keys from the car and complete the tune-up. ""Oh yeah, it's done,"" was the response I got before having a phone slammed down in my ear. So, I went to pick my car up and pay for the services that were rendered, and once again I was treated very rudely. A paper was shoved in my face and I was told to ""sign this"".....after telling the gentleman that the pen he provided wouldn't write I was told to ""write harder""......so, finally, after getting another pen, I signed the paper and asked for my keys. Again, I got a smart response, ""look in the car, they're in the car"". I would not recommend this company to ANYONE!!!!! I was very dissatisfied with the service that I received and the way that I was treated. Not to mention that I now have a window that was pried open to get keys out that they locked in that I will have to pay to repair.
Cons: Customer Service, timeliness, procedures
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