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Businiess name:
Piazza Italia
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Review by:
citysearch c.
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Review content:
I do not know what the other reviews encountered at this pathetic whole in the wall in the Pearl. Whoever thinks this is a gem tucked away in the Pearl needs to rethink or rewrite their review! This place is a joke! We ate dinner their evening, if you can even call it that. We waited a half hour for a server to greet or even acknowledge that their were customers waiting at the table. No wine list, nor did she ask us if we wanted anything to drink. The food was undercooked, and the pasta was terrible. After countless efforts to get our orders correct, a short man who seemed as if he has Napoleon's complex came out from the back with his chest all puffed out telling us that he is the owners son, and that this was a ""Family establishment"" and they do not serve classy people? So now the restaurant discriminates towards their customers? Rather, this guy threatened us further and becaome more aggressive. All we wanted was to have our order correct, rather fully cooked. No attempts to bring resolve or satisfy the customer. Rather we were asked to leave, and not come back. You got that right. Other customers who were waiting decided to leave after watching the interactions of the owner and his behavior. This place needs to take a lesson in customer service, culinary skills, and overall business ethics. Go take a class in all! Rude service...Terrible food...NO CLASS AT ALL!!!
Cons: Everything
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