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Businiess name:
Regal Cinemas Waterford Lakes 20 IMAX
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Review by:
citysearch c.
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Review content:
I am hard pressed to offer an outstanding review for the theater. The lines were far too long, despite the huge box office - they were badly understaffed and we waited over half an hour in an outdoor line to get our tickets. When we finally got inside and waited another 20 minutes at concession, we were THEN told that we could not purchase concession items with our credit card - and would have to go back out to the box office lines and get certificates there. This ruined the experience for us, and when I alerted management about the problem, they were less than simpathetic, tossed us some re-entry passes, and walked away. As a consumer, I would prefer a smaller, less ornate environment where I am actually treated like a person.
Pros: clean, good selection, good concessions
Cons: long wait times, impersonal, too expensive
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