|
Review content:
I drove a 100 miles from home to visit Michael's Chevrolet that had a Silverado that I was interested in.
My initial contact with the salesman was unremarkable but throughout the day turned discouraging. For instance when I inquired how long they had this 2009 truck the salesman said, ""Not long at all."" Later, I saw the dealer invoice showed the truck had shipped in April of 2009 (It was May 2010). I pointed this out and the salesman back peddled and asked the manager if it's possible they've had the truck that long. After that he downplayed the age of the truck, claiming it was no big deal and that the truck will sell.
At another point in the negotiations the salesman brought up that the backholding on the truck, ""was $482"" when in fact I knew that number to be closer to $1100 but I didn't bother saying anything.
Here's the worst part. To finish negotiations I made out a check for $30,000, put ""Paid in Full"" in the memo line and wrote, ""$30,000 - Let's get this '09 monkey off your back!"" on the invoice. The salesman looked over the check, looked over the invoice and chuckled at the joke. And with a big smile shook my hand and my wife's hand. He then brought over some paperwork to sign. First a privacy policy, then a receipt of privacy policy then the sales contract. He wanted me to sign it, but I looked it over and saw that it didn't have a total price on it. I asked him to put the total on the sales contract and when he came back with the contract it read $31,447 - a full $1,447 over the agreed upon price!
I pointed out the check and the invoice price and he acted as though he hadn't seen them before. He then proceeded to accuse me of, ""trying to sneak something in."" I reminded him that he looked over both the check and the invoice with the $30,000 price clearly marked on both and that we shook on the deal. He said there was no way he was going to sell the truck for that. He then quickly gathered up the paperwork and walked away. That's the last we saw of him.
After feeling disgusted for a few days, I contacted a local dealership about doing a dealer trade for truck. Even though the price is over $800 more, it was worth it to me to never have to deal with Michael's Chevrolet again. My local dealer said that they often do trades with Michael's and didn't think it would be a problem, however after the managers talked with each other, Michael's was not willing to trade, if the truck is going to me.
What a total dick move.
A month later, Michael's wanted a vehicle that was at my local dealership. My dealership then requested the Silverado I wanted and made the trade. Everything worked out in the end, no thanks to Michael's Chevrolet. For the use of shady tactics, outright lying, and just being dicks I recommend avoiding this place like the plague.
Pros: Large inventory
Cons: Shady tactics, outright lying, extremely unprofessional
|