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Businiess name:
Maine Fish Market & Restaurant
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Review by:
citysearch c.
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Review content:
Being employed in the customer service industry, I feel that it is just as important to rave about great service as horrible service. Unfortunately, this review is about the latter. We were a large party at Maine Fish Market last night and spent over 2 HOURS before being served dinner. Granted it was very busy, so the wait was double the time they initially said. We were seated and had no live person come to us for 20 minutes. We then proceeded to wait 50 minutes for our dinners and then spoke up. We were told another 5 minutes. It was in-fact about 15 more minutes. We were then approached by the Owner who was extremely rude and boarderline bully-ish. He asked a member of our party to ""step outside"" to discuss this. Seemed like a scene out of a Soprano's episode! Coincidentally, we were not the only party that was dissatified as another party across from us was given a discount off their bill as well. The fish was soggy and the service was absolutely horrible, besides the fact that the owner of this establishment does NOT believe in good customer service. I would not recommend this restaurant to anyone!
Pros: there are none
Cons: the entire experience
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