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Businiess name:
Diane Testani's Hair Salon
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Review by:
citysearch c.
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Review content:
I went in and had a consultation with 2 stylists and the owner. I showed a picture of what I wanted and asked if they were comfortable doing blonde highlights and I was assured that the girl was fantastic. She talked about how she has taken classes here, there and everywhere. I was uneasy about it but decided ""ok, I'll let them do it."" I was explaining exactly how my hair lifts, what I had on it and how I achieve the results I like (I do hair as well but am unable to do my own because of health issues and I'm in this town for school so I don't know anyone). The girl and the owner worked together to make my color and it wouldn't lift! They had to open all the foils and put more on because they didn't mix it right and it wouldn't lift! I now have a terrible shade of DARK ORANGE AND GOLD on my head! The stylist felt bad because I wasn't happy and admitted she didn't mix what she though would work and said to come in and she would re-highlight to correct it. Well, the owner called to say ""if you want it fixed you need to pay again, or YOU can put a toner on it."" Why should I have to fix what they messed up? I paid just like every other client would. You get better service at a mall salon than you do here. Also, guys, my boyfriend got his hair cut while he was there and she botched that. I had to re-do it when we got home. She didn't know how to do a basic fade! Seriously, avoid this place. I went there because the website talks about how they are constantly attending classes and are professional. I didn't realize it was a joke. I wish I had paid with a credit card instead of cash so I could stop payment.
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