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Businiess name:
Mt Hood Transmissions
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Review by:
citysearch c.
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Review content:
I brought my car in to have a sensor replaced in the transmission. I brought my car in a 8:30am and to my surprise they were not there even though they were suppose to open at 8am. KEEP reading. I waited around at the counter (they were suppose to give me a ride back to my house) while they called around for parts and dealt with a customer on the phone and the ""customer service"" agent (aka his wife) was extremely rude to a customer who just wanted to make sure they rolled his windows up. THEN chris the ""owner"" FARTED extremely loud and it stunk the whole place up. THEN while his wife was on the phone making all these phones calls while she kept yelling at my daughter to be quiet! anyway so around 3pm I called to see the update on a 2 hour job only to find out they were still working on it even though I was told it would be first in line and done today and then around 4:40 pm I called to see what the status was on my car, they said they couldn't finish the job and I would have to wait til monday. I preceded to get mad and tell them that they promised me that my car would be done today and it was first in line so the wife says she isn't gonna deal with me and hands me over to their employee which only made things worse then I got handed back over to her then to her husband who says"" that all auto shops are like he is and that I am getting this spectaular deal for whats being done"". THEN he has the nerve to tell me they can put the pan back on my transmission and I can pay for the transmission fluid change which I never wanted them to do in the first place! End result is that I have to wait til tomorrow until my car is finished. 12 hours to do a 2.8 hour job?! I forgot to mention that I was told it was 125 dollars to change the sensor then when I get in there its a 237 dollar job and he tried to tell me it could have cost 500 dollars? FOR a transmission fluid change and a sensor replacement? I THINK NOT! I hope this business fails! and no one else is placed in this kinda of situation.
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