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Businiess name:
Comcast
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Review by:
citysearch c.
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Review content:
I called Comcast because our internet quit working. I'm pretty savvy about this stuff so I had already eliminated any possible issues occurring on our end. I called and I was on the phone for 20 minutes while a lady was telling me to reboot my computer three different times, reset my modem (which I told her I had already done), turn the ethernet cable around, and a variety of useless tasks all while talking to me like I was 5. Then she said someone would be out the next day between 10 and 12. The next day, the guy didn't show up until 3 and the technician was INCREDIBLY irritable and rude. My neighbor has had very similar problems, multiple times with them as far as punctuality and demeanor. These guys are really unprofessional.
Pros: Only cable company in town
Cons: Very rude and unprofessional
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