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Businiess name:
Vintage Car Wash Inc
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Review by:
citysearch c.
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Review content:
I have been a long time customer of Vintage Car Wash and have gone in on average 3 times a month for the last 12 years. My Daughter and Grandaughters were also customers as well as several of my friends. We would often meet for lunch while getting the cars washed. Their crab salad is great. I have purchased several purses and several pieces of jewelry from them with no problems at all. Oh once in while they would have to run the car back through but that is normal. Just after Christmas I bought a costume watch with lots of black stones. It is lovely and just the kind of thing I like. The young lady wrapped the watch in tissue paper and put it in a bag for me. I was never told they had 40 hour return policy. When I got home I took the watch out of the paper and noticed a jewel had come loose and fallen off the watch. I never even put it on. It still had the gaurd on the stem to protect the battery from running down. I wrapped the watch back up and decided to take it back the next ime I went to get the car washed. I figured if a jewell fell out with out being worn, what would happen if I wore it. I don't know the young mans name who I spoke with but he was very rude and insulting. He would not return my money and did not suggest an exchange for service which I would have done. He suggested I had banged the watch and caused the damage. Needless to say, I still have the watch but Vintage not only lost my business that day. I am still in shock that they would not value a 12 year customer who spent more in a months time than the $60.00 I paid for the watch. I am not ashamed to put my name on this review. I am Jeanie Kendrick
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