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Businiess name:
Jewelry Exchange
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Review by:
citysearch c.
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Review content:
The diamond I picked out is not the diamond that I received when I purchased this product. Unfortunately, I noticed this 3 years later because I kept it in a safe after cancelling my engagement. My ex fiance was in love with the way it looked in the store and all the reps seemed to think it was a real great buy, but I guess that's what a sales rep is supposed to do. I noticed inclusions with my own eyes, but when I was in the store, they gave me a loupe (diamond microscope) and didn't notice anything wrong with the diamond at all, so how is it now I can see inclusions with the naked eye. When we got it, I did notice inclusions, but they said it just had to be cleaned etc. BS! .Anyway, I payed about 5k, and the diamond was allegedly worth 8 to 10. These people don't know what they are talking about, or don't have the proper tools to tell you what color your diamond is, cut, etc. The diamond I purchased after getting a GIA Certification is a I1, M color, 1.50. It got appraised for about 7k, but that doesn't really matter when you try to sell it some where else. I've been hearing that I will probably get 1500 max. I believe that they switched my diamond for a lower quality one when they sent it off. Kind of weird that they have to mail it to you as opposed to picking up at the store. They only buy back 85% of what you paid if you buy another diamond in their store. Other than that, they don't accept returns. If you don't care about certifications and like taking chances with getting what you didn't pick out in the store, go right ahead.
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