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Businiess name:
Once In A Life Tyme Bridal
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Review by:
citysearch c.
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Review content:
Since Sept. 1st I have been waiting, with anxiety, for my daughter's wedding dress to arrive and all because of the bad reviews previously written by other people. All I can say, is don't let other people's opinions sway you away from a GREAT bridal store!! The dress was due to come into the store mid February and we got a call Feb. 8th that the dress was here!!! All my daughter's bridesmaids dresses were also ordered from this store and they weren't due to arrive until mid to late February and they arrived the end of January!! We have had nothing but great service and everything has arrived just as promised, but I let all the previous reviews make me unnecessarily worried. I don't know what the other people's true situations were, I just know we had no ""red flags"" and would order again in a minute from this store. The staff was patient and very accommodating to our frequent questions about when the dresses would arrive. You may not get one-on-one service when the store is busy and they don't make appointments but you will have a hard time finding prices that can compete with theirs. My daughter's dress was from the Allure exclusive line and we only found 3 other stores in the valley that could even order it, but the price we got here was far better than all the other stores. Be patient and try to keep in mind they do a lot of business and have lots of brides to keep happy all at once. Sometimes customer service might suffer because of the volume of business they do and they may not always get your call returned, but just call them back and they will be happy to help you. The whole staff is great but Nancy and Anna deserve extra kuddos for their patience with mothers of the brides, and the brides, who think the world only revolves around them. Again...our family couldn't be happier and we will recommend this store to all our friends and family! :o)
Pros: Great selection of wedding and bridesmaid dresses!
Cons: Letting bad reviews keep someone from trusting a good thing!
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