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Businiess name:
Tomball Pet Resort
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Review by:
citysearch c.
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Review content:
This was my first time boarding my two dogs EVER! I was pleased with the atmosphere when I arrived for a tour. We dropped our dogs off the day before we left for vacation along with their food, toys and treats. Two days in to our vacation we received a phone call saying that one of our dogs had been severely injured by the chain link fence he was kept in. They said his face and jaws were all cut up. They told me they would call back when they observed his injuries further....I received a phone call about eight hours later stating they had given him benedryl (without my permission) and he was sleeping like a baby. They moved both my dogs to great dane kennels at the front of the shop. We didn't receive another phone call from them the rest of our vacation. Well, anxious when we got home we picked them up the moment they opened. My dogs face is STILL bleeding after this incident happened four days ago...He is acting completely strange like he's been beaten and won't even wag his tail! It hasn't scabbed up at all as if they didn't put any Neosporin on it or anything. Apparently he was drugged up the whole time without our permission too. Both of my dogs SMELL BAD even though they were both bathed the day they went and their toys are unbelievably disgusting. I worry that they didn't take my dogs out, give them attention or worse..beat them. They were going to stay here over Thanksgiving but NOT ANYMORE! NEVER AGAIN!!!! They even look like they have lost weight and we didn't receive any food back even though I sent a brand new bag that should have lasted about a week and a half and they were only there a week.
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