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Businiess name:
1800 Ny Carpet
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Review by:
citysearch c.
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Review content:
After getting their service to shampoo our carpet, a residue of splotchy white material dried onto the berber-type carpet a day later. They did come back the next day to clean that residue up, but this time after waiting for the drying period, a discoloration in some areas exists on the carpet. It looks much better than it did after it was originally cleaned but the discoloration remains. They also need better customer service skills, nasty technician and abrasive pushy manager. When told about the problem the technician insisted that we ( the customers) had thrown powder on the carpet to cause this . Not likely I will refer these people to any one I know.
Pros: the Mgr had the carpet tech fix his cleaning mess next day
Cons: discoloration exists in some areas
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