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Businiess name:
All Tex Home Improvement Services
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Review by:
citysearch c.
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Review content:
We regret choosing this company. We hired them for a large project at a high price expecting above average to excellent results. We received a poor end result with a lot of headaches along the way. A promised 2 week job lasted 5 months with a lot of redos, damage to our home, and unreturned phone calls. There were many guarantees that were made by the company and owner, however, it would take several phone calls and delays before anything was done. Now that the project is finally finished with a supposed guarantee on their work, we still have to wait a long time before we get anybody to fix the problems we have. Also, be careful about their pricing. We asked them numerous times if the price was the final price because it was so high. We told them that we had reached the maximum of our budget and could not afford anything higher than the quote they had given us. They kept saying it definitely is and it was once again ""guaranteed"" to be the final price. Lo and behold, they raised the price on us during the middle of the project because of their mistakes. I don't think it's fair to do that. They are supposed to be the professional and take all the foreseeable and unforeseeable circumstances into account. They charge such a high price as it is that they should have the supposed ""extra"" costs covered. I would have gone with a less expensive company if I knew how unprofessional and greedy All-Tex Exteriors was. Then I would have known it was mostly my fault if there were any problems because I chose to go with a cheaper quote.
Cons: Poor customer service, Greedy company, Broken promises/ guarantees, Expensive
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