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Businiess name:
All Tex Home Improvement Services
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Review by:
citysearch c.
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Review content:
I cannot express what a nightmare of an experience I recently had with All-Tex. I was looking for a company who would manage several projects: painting my 3-story Victorian home, adding a balcony, replacing windows, adding French doors. The salesman was charismatic and persuasive, and I actually believed him when he said the job would be done in 2 weeks. It took five months and required constant vigilance on my part to get any piece of it done properly. The workmanship overall was extremely shoddy (I don't think they had ever built a railing for a porch before!) and when they exceeded the amount of damaged wood they estimated needed to be replaced prior to painting, they just keep on going without telling me a thing. This meant they were now painting over rotted wood! The gutters leaked so bad once installed that it was silly to have installed them at all. I assumed that there would be a project manager who would ""manage"" all the parts of the job but that did not happen. Instead they sent teams of subcontractors and when things went badly, they simply blamed the subcontractors, many of whom spoke no English so I could not communicate with them at all when I saw problems developing. I had french doors installed and the workmanship on the trim was ridiculous. And because some of that trim needed to be indoors -- and they don't do indoor work -- I had to hire another contractor to fill gaping holes in the walls. After three months, the paint started peeling off huge sections of the house; clearly the surface had not been properly prepared or the paint was shoddy in quality or something. The workers left a mess on my property on many occasions, left ladders on the roof for weeks, left cigarette butts everywhere, opened doors and left them open so my cats and dog could escape, and so on. This was a very expensive job and the service and workmanship is not worth even one star. I would give All-Tex minus five stars if that were possible.
Pros: No pros
Cons: shoddy workmanship, poor management, high prices
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