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Businiess name:
Direct Auto Mall
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Review by:
citysearch c.
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Review content:
The salesperson I dealt with was nice (Agusto). His manager, however, was extremely pushy. I got the feeling some of the employees didn't even like working for him. First he was extremely pushy. I took two cars to my mechanic to have them checked out. The first one didn't even have oil in it! My mechanic put some oil in it. (I don't think he charged them, either.) I bring another car to them, and there's water in the trunk, and the transmission's slipping. My mechanic wouldn't even raise it up. His response, ""Any car for $7,000 is gonna have problems."" He then got angry, backhandedly insulted my mechanic (who gave him oil) and then insulted me with a, ""Good luck finding a car for $7,000 with no problems."" This man clearly did not understand cars, and did not want to admit it or the fact that my mechanic is better than his.
And the ironic thing is he's always touting, ""You won't find a better car dealership than us."" Wanna bet? They're also an A-rated Better Business Beureau accredited institution. Hopefully not for much longer.
Pros: Large selection of cars
Cons: Horrible customer service
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