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Review content:
DO NOT use Taylor Moving! The overall experience was horrible! First off, the estimate for our move was $3,195.00. Our final price, $4448.00. Taylor moving was $1,253.00 OVER the estimate! A 30%+ mistake when people are working with a budget is quite a hit. Keeping on the financial side, Taylor moving cost us around another $500.00-$750.00 in theft/loss. This includes some broken things like lamps, picture frames, etc. Also, lost hardware that renders some of our furniture useless. I am also missing an entire part of my sports memorabilia collection which can't be replaced. I am very suspicious of the disappearance of this collection since I packed it myself. The box I packed it in was unpacked by Taylor moving, which doesn't sit well with me. I know they unpacked the box because some of the items in the box showed up elsewhere. I can't figure out why Taylor Moving would unpack boxes their clients packed, and marked, specially!?
The 2 days they were in our house packing were not comfortable at all. SOME of the crew were very vocal in their displeasure of the task at hand. They would make comments about the size of the job and ""how much stuff"" we had. We could hear them laughing at our personal belongings, saying things like, ""look at this (laughing)"" or even, ""hey, look at me"" kind of things. We would also hear them talking about specific items and what they thought about them. At least one of the crew came into the house the first day totally wreaking of marijuana smoke. The smell was so intense it was too much for my wife, 7 months pregnant, to bear. We've never felt so intruded upon. The actual move wasn't too awful, mostly because we didn't have to be around the movers that much. They left our old house in very bad condition i.e. empty water bottles, tape rolls, carpet stains, scratches, dents, etc. When we began unpacking we found that the movers ate most of our left over Halloween candy and decided to leave the empty wrappers in our moving boxes. So, unpacking boxes and having trash fall onto the floor was very frustrating and it made our job harder. Also, many of the boxes were mislabeled and a bunch of them were put in the wrong places. So, for a couple of weeks afterwards I had to move the boxes all around the house to different locations. This was terribly frustrating after we payed $4K for a move. After this terrible experience, we contacted Taylor Moving to discuss the discrepancy between the estimate and the overall cost. Taylor chalked it up to an ""honest mistake"" and refunded us about four hundred dollars. That amount they said was the cost of an extra man they had to put on to the moving day. Since we hadn't planned for an extra mover in the estimate, they thought that we deserved to be reimbursed for that. It still left us almost $1K over the estimate. There are a couple of good things that came out of this, and I'm hoping this review becomes another positive from our experience. First of all, my mother was going to use Taylor Moving to move her house as well. The job was much larger than ours and had the potential to take about a week. We were able to get her a new moving company and take that revenue out of Taylor Moving's hands. I won't discuss this other company in this review but they were head and shoulders above Taylor, and we will be using them again. The other good thing that came out of this was taking Taylor off my referral list. I am a residential real estate broker, Realtor, and I use/recommend movers frequently. The only reason we used Taylor Moving was because they were referred to us for a move to the Broomfield area. I wanted to try somebody who was a little more ""local"" to our new part of town. In my line of work, it is very valuable to weed out the bad vendors and keep my clients happy. Now, all I can hope is that this review will save some of you from Taylor Moving. Learn from our mistake!
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