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Businiess name:
Toyota of Santa Barbara
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Review by:
citysearch c.
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Review content:
Went in to the Toyota of SB dealership to pick up a car of mine that I got some work done on, and it was a saturday so the service department was closed and I had to go inside the main showroom for help. There, the staff acted completely un-professionally, dismissively, and showed little desire to help me or successfully find my paperwork as I wasn't planning on buying a car from them that instant, and instead just needed my more than sufficiently paid for car back. Whats more, it was 9:30 in the morning on a saturday, with no other customers on the lot, but these ""employees"" were apparently too busy and important to be of any effective service. Sure, there are cars there you _could_ buy, but the people selling them are aweful at their job and don't know the first thing about customer service or ensuring any kind of return visit, but instead only how to primp their bloated egos. Make a smart decision, spend your money somewhere its appreciated.
Pros: comfortable chairs to sit in while you wait, and wait, and wait
Cons: the sales staff
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