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Businiess name:
The Hero House
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Review by:
citysearch c.
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Review content:
I agree with grizzly802. Worst customer service I have ever experienced.
I had to make mulltiple trips to this establshment to get my order correct.
My order was simple..Nothing special. I wanted a cheesesteak sub...not the cheesesteak deluxe.
The difference is the deluxe has mushrooms....I can't eat those.
She was rude, pushy and apparantly can read minds since she likes to talk over people. She hung up on my neice. Second time she hung up on me after tellling me to never come back since I was so hard to please.
If she took the time to listen and not assume things this would have never happened.
Maybe they should remove the cheeseteak item from their menu if they just assume everyone wants the deluxe.
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