Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Grease Monkey
|
|
Review by:
citysearch c.
|
|
Review content:
After Spending 200.00 with them previously we were treated terribly by the location on Sunset Rd.
We went in for an inspection at the location next to Costco, when we arrived we explained we needed to register the car right there with the inspection. We made it clear if they could not do that we would rather go somewhere else because we had to have the car for memorial day weekend.. We were told it would be no problem. So after waiting for an hour for the inspection we went up to pay, then they informed us that they had no more registration stickers, so we would have to wait till Tuesday and come back in.
We asked if we could go to the other location to get a sticker. They said yes and called the store on Sunset Blvd. We were told Casey would help us when we got to the other store. So after driving all the way across town, we were promptly ignored by Casey when we arrived, after waiting for another 30 minutes we were told that they could not give us tags because the Computer was tagging us as having to go to the DMV to get the tags. Well you can imagine our frustration after trying for nearly 3 hrs now to get tags.
We expressed our dissapointment to Casey, only to have our heads ripped off with a dissertation about how it was not ""Grease Monkeys"" fault, then told rudely just to go to the DMV on Tuesday and to leave them alone.
Well that made me want the managers name to discuss with him the rude behavior, then I was told by Casey that he would not give me the managers name. Well that sure made me mad so I told him i would be happy to stand at the front door and tell customers how happy I was with their service. Casey informed me he did not care since they were closing in ten minutes.
So the bottom line is maybe they couldn't have registered the car because the computer flagged us, but we were flagged because the 1st store at Costco had entered us in the system and not completed the registration. Not to mention the 1st store should not have started the process with us if they did not have any stickers, you would think common sense would dictate they check 1st before making someone wait. But any professional business would at least sympathize with our aggravation of having run around for 3 hrs to ultimately get nothing. But they went the extra mile and not only failed to provide us service or sympathy but also yelled at us about their incompetency. Casey should be fired, yelled at us and walked away from us into the shop.
So it would probably serve you better to avoid the incompetency and go elsewhere.
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|