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Businiess name:
Tv Unlimited
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Review by:
citysearch c.
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Review content:
The front audio input on my surround sound receiver burned out. When I plugged in any audio source into that input, a loud buzzing came out of the speakers. I took my device into TV Unlimited and clearly described the issue and how to reproduce it. They said they would look at it. 1 month later I get a call saying they can't reproduce the problem. The guy on the phone didn't want my help reproducing the problem - in fact every time I tried to explain he interrupted me. He was just telling me to come pick it up. So I did, and sure enough the problem was still there just as obvious as before. So TV Unlimited held on to my receiver for a month just so they could tell me that can't find the problem. Thank goodness it was under warranty and they didn't try to charge me for this terrible service.
Pros: Resonably nice in person (not on the phone)
Cons: Held my reciever for a month just to tell me they couldn't find the problem.
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