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Businiess name:
Floor Decor
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Review by:
citysearch c.
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Review content:
Would easily recommend Floor Decor to others. We are repeat customers, and this time needed flooring for our finished basement project. Michael and Janine had suggestions and recommendations for flooring products based on our intended use of the space. We spent quite a long time in making our decisions, learning about the different options. Michael in particular was an excellent and trusted resource. Everyone was very patient as we waded through different choices. They allowed us to bring home samples from their showroom so we could see how the different flooring products looked in our space. We went back and forth several times. Our final choices wound up being the original recommendations that Michael had suggested - a combination of luxury vinyl tile and carpeting for different parts of the basement.
Installation was expertly done by one of Floor Decor's subcontractors. When a minor problem arose, Michael came out himself to oversee its resolution in a very efficient manner.
In summary, Floor Decor takes great pride in its customer service, offers excellent flooring products and gives reliable and truthful information about benefits and limitations of the products they offer. There was no time pressure or sales pressure at all. Again, as repeat customers, it was one of the more pleasurable buying decisions we have made and we would not hesitate to go back when the next flooring need arises.
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