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Businiess name:
Venetian Terrace
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Review by:
citysearch c.
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Review content:
At 10 AM, another vendor showed up to decorate the chairs. The chairs and tables were not set up fully to complete the task. In addition, other chairs were set up where the DJ was to set up. Instead of decorating the building we spent most of the morning moving chairs and tables because it wasn?t set up. We were told that workers were suppose to be there at 3 PM. Whenever 3PM came there were no workers leaving my mother and the maiden of honor to decorate 30 chairs and 3 table in 105 degree weather. In the process of leaving the site to get ready, parking was not complementary. In contract it stated that it was complimentary. That was not the case.
We were told the cakes were going to come out at 6 or so. To find out they weren?t ready until 7:15 after guest began to show up. In addition, to the candles not being lit and not having enough tables for gifts. During the night, the bride (my wife) was harassed about how the owner could have saved us money by renting everything from him. In the middle of the night, I found out that the alcohol was being served was liquor instead of beer and wine like we discussed, which cost more. This ran out our tab before the night was up.
Closer to the end of the night (11 pm) the servers began to tear down outside without permission. Let me remind you that were to have this place until 2 am. They tear down and lost all the linens from outside. Now we are asking for a payment for their screw up and have yet to hear from them. In addition, they took chairs and tables from outside through the middle of the dance floor while people were dancing. At 11:30 they proceeded to turn the lights on.
Pros: great location
Cons: Terrible Service and Communication between staff.
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