Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Hewlett-Packard Co
|
|
Review by:
citysearch c.
|
|
Review content:
As of July 22nd, I still have no printer. I have called Amanda for the past three days at least once a day and she HAS NOT RETURNED ANY OF MY CALLS. The printer was sent to the WRONG address the first time, although I had corrected it with the escalations team multiple times. I have been required to call FEDEX myself to find out the status of the undeliverable item. I was then told by HP that the unit would have to be SENT BACK to them and could not be redelivered. I was told by Amanda that ANOTHER new printer would be resent ASAP. After another week of not seeing that shipment AND not receiving a call from Amanda, she is now telling me (after I have called her four times with no return call) that she was unaware that the printer would have to be shipped back to them before a new one was sent out, mind you she NEVER bothered to call to tell me this. On the phone with her now, she is telling me that she IS SORRY BUT SHE CANNOT FIND THE TRACKING INFO FOR THE NEW ORDER. That's the only answer she can give me she says. Now she tells me that the ORDER HAS NOT BEEN PROCESSED YET. She is supposed to call me first thing tomorrow with the tracking number. As of now, no PRINTER, or refund.
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|