Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Team Volkswagen of Hayward
|
|
Review by:
citysearch c.
|
|
Review content:
THIS IS THE WORST BUSINESS I HAVE EVER DONE BUSINESS WITH, NOT JUST CAR DEALERSHIP BUT ANY BUSINESS. SAMI MEJADADA (GENERAL MANAGER), ABBY MUJADADI, AND JAY MUJADADAI ARE LIARS. READ MY REVIEW BEFORE MAKING THE SAME MISTAKE I DID AND PURCHASING A VEHICLE FROM TEAM VOLKSWAGEN OF HAYWARD.
I purchased a 2000 Eurovan from Team VW of Hayward. Eric Warren (salesman) told me at the time of purchase, ?every used vehicle has a 1,000 mile/ 1 month warrantY.? Sami told me the same thing while doing the paperwork.
2 weeks later the check engine light goes on and I call them. Abby spends all day Saturday trying to find my file and says call back on Monday. This makes me suspicious and I read internet reviews and they are so bad that I become worried that they are not going to honor the warranty.
I call back on Monday and Jay says, ?Bring it in and we will fix it under warranty,? so I drive from Santa Cruz to Hayward and all they do is RESET THE CHECK ENGINE LIGHT AND NOT FIX THE PROBLEM. By the way, Robert (service manager) is quite incompetent as well and says the check engine light might not go back on for a while and this is a maintenance issue and not covered under warranty. They also say I don?t have a warranty, so I check my paperwork, and sure enough there was no sign of a warranty. I was in a hurry when signing my papers and left without something in writing. Lesson learned. I call Eric Warren the next day and he told me again, ?every used vehicle we sell has a 1,000 mile/ 1 month warranty.?
Then I called Sami back and he said I was out of luck but he would give me a discount to get it fixed. I told him I already brought it in and all they did was reset the check engine light. I ended up bringing it to my local mechanic and paid $700 to get it fixed.
I contacted 2 lawyers in the meantime and they both said to take them to small claims court. I also was going to subpoena Eric Warren and Jay who said it would be fixed for free under warranty.
So I called Sami and requested that he pay the $700 and he sad, ?no.? When I threatened to take him to small claims court and contact ABC 7 On Your Side, his tune quickly changed and he offered to pay half of it. Although I?m sure I would?ve won in court, I accepted his offer so I would no longer have to deal with these lying and greedy so called car salesman and leave this experience in my past.
I also asked to record conversations with Sami, so I would have what he told me on record and each time he refused; thus allowing him to continue to tell me lie after lie.
Hopefully you don?t make the same mistake I did and purchase a vehicle from these people and if you do, take them to court and if you ever need a witness of any sort, please contact me, because these guys need to learn how to run an honest business.
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|