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Businiess name:
No Ka Oi Motors
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Review by:
citysearch c.
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Review content:
Kali?I Oliveira at Maui Car Rentals, Inc. (aka No Ka Oi Motors) has got to be the rudest person I have dealt with on Maui. We get that the cars are older (and therefore supposedly cheaper to rent) but the only discount you'll get is on common courtesy and professionalism. They were really nice to us until they got our money, and then they were done with us. We will never use them again and will recommend that our friends stay away as well. Kali'i was unnecessarily incredibly rude to us when we tried to sort out an extension of our car rental, which we had already confirmed twice. It was apparent from his attitude that he no longer needed us and therefore did not feel the need to be courteous (or truthful for that matter ? three different people were told that the extension was confirmed). Worse, he didn?t care that the car we rented was literally falling apart. His mistake was thinking that we were just tourists. Go to Dollar. You will get a better attitude and a better deal for a newer, cleaner car in perfect working order.
Pros: Close to airport (must call to get picked up first!)
Cons: Rude staff, lack of interest in customer service, poorly maintained cars.
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