Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Page, Dennis, Od - Vail Vision
|
|
Review by:
citysearch c.
|
|
Review content:
Vail Vision has by far the worst customer service I have ever experienced. My girlfriend recently had knee surgery from a ski accident and wasn't able to drive, so I had to take her to all of her doctors appointments, including her eye exam. She has pretty poor vision and has been wearing contacts since she was a very young teen (she's now in her upper 20s). The doctors at Vail Vision, especially Dr. Owens, was extremely unhelpful and rude. He kept giving her contacts that caused an infection due to an allergy, but he insisted they were the best and that's what she should have. We kept asking for her old brand, but guess what, he would never call us back after a week and a half of trying to get in contact with him. We had to go into the office for the SIXTH TIME (remember, I'm having to take time off work for this as well as her) before he finally gave us what we wanted. What REALLY PISSED ME OFF was that when we got in there, he knew of our issue, so his secretaries were giving him our requests for a call, yet he wouldn't even pick up the phone for a customer. We will NEVER be going back to Vail Vision again. The service is HORRIBLE, the glasses and contacts are WAY overpriced compared to other vision stores, the doctors and receptionists are RUDE! I will most definitely do everything I can to turn people away from this company. Find another vision center that takes your insurance and go there, even if it's a farther drive.
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|