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Businiess name:
Smith Thompson Security
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Review by:
citysearch c.
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Review content:
This company has to be among the worst alarm monitoring companies I have ever dealt with. They act like it's an imposition to deal with the customer. I suppose you get what you pay for. They may be among the least expensive, but that price comes with many drawbacks not the least of which is poor customer service, a phone system staffed with rude unprofessional people and managers, and sub standard monitoring equipment. My house was burglarized and their motion detectors did not work. I called to inform them and was treated like I was at fault. I never received an apology from them. BUYER BEWARE with these people...there is a reason they act like they dont need your business. They were very quick to let me know they were not in the insurance business which indicates to me this is not the first time their equipment and monitoring service has failed a customer.
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