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Businiess name:
Pro-Techs Inc
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Review by:
citysearch c.
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Review content:
My wall oven was not heating properly, so I called the manufacturer who listed three names of ""recommended"" repair companies. So, I called the Co. closest to my home. I believed that if they had a track record with the manufacturer no further research was necessary. WRONG! Besides the bad reviews here, this compnay has an ""F"" rating with the Better Business Bureau. The Tech. arrived on time, but wearing dirty clothes, reeking of cigarettes and neither greeted me or introduced himself. I saw Pro Tech written on his dirty shirt which was the only indication of who he was ! He looked at my double oven through which mega watts of electricity travel and is of course hardwired and asked me the location of the POWER CORD, as if it was a small microwave! I called a friend of mine who had been trying to fix the oven and he was incredulous at the question. I knew then that I was being taken by a ride by a ""rookie."" He called someone who told him what the oven needed, but never tested anything. I asked him how much the part would cost, he replied that the company policy was that information would be given to me tomorrow !! I called his company, got into a verbal altercation over the phone, refused to pay the entire $95. and was told that the sheriff would be called if I didn't pay! This company operates on the premise of collecting as many initial service calls fees as possible, that it never intends to repair anything or expect return customers. These crooks should be closed down! No stars!
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