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Businiess name:
Houston Garden Ctr
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Review by:
citysearch c.
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Review content:
The plants are pretty, but they are sorely lacking in customer service. The employees don't greet you nor offer assistance. You are invisible. They have the worst return policy. I can understand not being able to return plants and used items, but I purchased one of the over the railing plant holders and could not return it. I learned this after this visit...the railing plant holders typically come with hardware. Now I wasted $25 for a useless plant holder b/c they don't give you the hardware that is supposed to come with it. Their excuse is, ""We are a different company."" ""We don't offer returns."" It's utter crap! The ""manager"" is apparently the guy who patrols the people walking in and out. Most indifferent person I've ever encountered. It's a better idea to go to Home Depot, where there are people who know about plants or at least try to help you out.
Pros: plants are pretty
Cons: customer service, return policy
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