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Businiess name:  Dean Team Volkswagen
Review by:  citysearch c.
Review content: 
My sister bought a 2005 VW from the Dean Team less than one year ago. She's not the most car-savvy person, and unfortunately took the Dean Team salesman at his word. She was informed if the car had a warranty and was told it would have a 4-year warranty. She asked again to clarify, that the car would have a 4-year warranty to begin at her purchase. The salesman said yes. However, this is apparently not the case - the warranty in reference apparently began in 2005, thus ending in 2009. Fast forward to last December, a light goes off on my sister's car, she takes it to the Dean Team, and they tell her the light is malfunctioning, a computer error, and turn it off. Fast forward to today, when said light goes off yet again, and now they tell her that her warranty is expired and that light actually indicates she needs new brakepads. They offer to fix the pads for $1000, which, after some research, reveals that is a grossly inflated price for the service, which might normally run for $200 or less. My sister was in hysterics all afternoon, because she works three jobs and can barely pay her bills as is, now she has had to worry about not having an operating vehicle all day, simply because they thought they could take advantage of her. @#$% you, Dean Team, it's companies like you that make me wish ""vigilante justice"" was a viable defense in court. Pros: They will sell you a car, which I suppose is the basic goal. Cons: Scheisters, Scammers, Schemers, and Frauds!

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